O´Hara, Francis

Be my guest : english for the hotel industry / Francis O´Hara - New York Cambridge University Press 2011 - 111 p.

Includes speaking practice pág. 84, tapescripts pág. 97, verb list pág. 111, 14th printing

THANKS AND ACKNOELEDGEMENTS. INTRODUCTION. MAP OF THE BOOK. INTRODUCIONS. THE CHECK-IN. THE HOTEL BEDROOM. BATHROOM AND PORTER. SEVICE IN THE HOTEL. LOCATION OF FACILITIES. ROMM SERVICES. PROBLEMS AND SOLUTIONS. TAKING BAR ORDERS. IN THE RESTAURANT 1. IN THE RESTAURANT 2. PLACES TO VISIT. ENQUIRIES. USING THE PHONE. THE CHECK-OUT. PERSONAL JOB FILE. SPEAKING PRACTICE. TAPESCRPTS. VERB LIST.

9780521776899


ENGLISH LANGUAGE--BUSINESS ENGLISH
HOTEL MANAGEMENT

428 / O43