Preventing and responding to violence at work / Kimberly Ann Rogers, Duncan Chappell, International Labour Office
Por: Rogers, Kimberly Ann
.
Colaborador(es): Chappell, Duncan | International Labour Office.
Tipo de material: 
LibroEditor: Genova International Labour Office 2003Descripción: 139 p.ISBN: 9221133745.Tema(s): VIOLENCIA EN EL TRABAJO | GUIA DE SEGURIDAD OCUPACIONALClasificación CDD: 331.893 Resumen: INTRODUCTION. About this book. The changing profile of violence at work. An integrated definition of workplace violence. WORKPLACE VIOLENCE PREVENTION: COMMON THEMES AND GUIDES TO POLICY. Starting the process. Learning from existing guidelines and policies. A risk management framework. ASSESS AND DESCRIBE RISK. Purpose of the risk assessment phase. Choosing an assessor. Establishing an approach or a framework. DESIGN AND IMPLEMENT PREVENTIVE MEASURES. The purpose of designing and implementing preventive measures. Reporting procedures. Risk reduction measures. DESIGN AND IMPLEMENT REACTIVE MEASURES. Why design and implement reactive measures. Critical incident preparation. Immediate response and recovery. MONITOR THE EFFECTIVENESS OF PREVENTIVE AND REACTIVE MEASURES. The purpose of evaluation. Evaluating reactive measures. Evaluating preventive measures. THE RISK MANGEMENT PROCESS IN REVIEW. Examples of the entire process. Important considerations. Support from external groups or agencies.
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INTRODUCTION. About this book. The changing profile of violence at work. An integrated definition of workplace violence. WORKPLACE VIOLENCE PREVENTION: COMMON THEMES AND GUIDES TO POLICY. Starting the process. Learning from existing guidelines and policies. A risk management framework. ASSESS AND DESCRIBE RISK. Purpose of the risk assessment phase. Choosing an assessor. Establishing an approach or a framework. DESIGN AND IMPLEMENT PREVENTIVE MEASURES. The purpose of designing and implementing preventive measures. Reporting procedures. Risk reduction measures. DESIGN AND IMPLEMENT REACTIVE MEASURES. Why design and implement reactive measures. Critical incident preparation. Immediate response and recovery. MONITOR THE EFFECTIVENESS OF PREVENTIVE AND REACTIVE MEASURES. The purpose of evaluation. Evaluating reactive measures. Evaluating preventive measures. THE RISK MANGEMENT PROCESS IN REVIEW. Examples of the entire process. Important considerations. Support from external groups or agencies.
International Labour Office Rogers, Kimberly Ann. Chappell, Duncan. 2003 2003
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